Shipping policy

Meraki Legacy Shipping Policy

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, weekends, high-volume periods, or for certain products.

Estimated Delivery
After an order has been processed and shipped, estimated delivery is generally 3–7 business days within the United States. Delivery times are estimates and are not guaranteed.

Tracking Information
When tracking is available, customers will receive tracking information after their order has shipped. Please allow time for the carrier's tracking system to update.

Multiple Packages
Because Meraki Legacy offers products from multiple categories and suppliers, some orders containing multiple items may arrive in separate packages and on different dates. You will not be charged additional shipping because an order is shipped separately unless otherwise stated at checkout.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if you notice an error. Once an order has shipped, we may not be able to change the delivery address.

Delayed or Lost Packages
Shipping carriers may occasionally experience delays outside of our control. If your tracking information shows an unusual delay or you believe your package has been lost, please contact Meraki Legacy so we can assist you with reviewing the shipment.

Damaged Packages
If your order arrives damaged or leaking, please keep the product, original packaging, and shipping box and contact us as soon as possible. Clear photos of the damage may be required before a refund or replacement can be approved.

Delivery Confirmation
If tracking shows that an order was delivered but you cannot locate it, please check around the delivery location and with household members or neighbors and contact the shipping carrier. You may also contact Meraki Legacy for assistance.